Investor Grievance Escalation Matrix
Depository Participant
Details of |
Contact Person |
Address |
Contact No. |
Email Id |
Working Hours |
Customer Care |
Bharti Gupta |
15/63-L Civil Lines Kanpur |
7376325889 7376335889 |
query@spfl.co.in |
10:00 AM to 5:00PM |
Head of Customer care |
Jitendra Chaturvedi |
15/63-L Civil Lines Kanpur |
9336836895 |
Jitendra@spfl.co.int |
10:00 AM to 5:00PM |
Compliance Officer |
Seema Agarwal |
15/63-L Civil Lines Kanpur |
9389190739 |
depository@spfl.co.in |
10:00 AM to 5:00PM |
CEO |
Narendra Kumar Gupta |
15/63-L Civil Lines Kanpur |
9336113892 |
nkg@spfl.co.in |
10:00 AM to 5:00PM |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ Please quote your Service ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.